December 2025 Office Hours:

Our office is open Monday - Thursday 10:00am to 2:00 pm.

We will be closed on the following days,

Tuesday December 23rd, Reopen Monday December 29th

Thursday Decmber 31st, Reopen Monday January 5th

SYSTEM NOTICE: Widespread Power Outages & Water Service Impacts Notice

We are aware that during this new round of storms there may be multiple power outages affecting several of our well houses and the surrounding neighborhoods. These outages are the result of the ongoing wind event, which has can cause significant damage to MEA’s power lines, including downed trees on live electrical lines in certain areas.

Some streets may be without power even if the rest of the neighborhood appears to have electricity. MEA has asked us to remind all residents:
Do NOT attempt to cut, move, or remove trees or debris from power lines. It is extremely dangerous.
Only MEA crews are trained and authorized to handle these situations.

We completely understand how frustrating this is, and we appreciate your patience. Please know we are doing everything we can from our side, but water service depends entirely on MEA’s ability to restore electricity.

Water Safety Notice (Advisory Only – Not an Official Boil Water Notice)

If your neighborhood has experienced a loss of water pressure, we recommend that you boil your water as a precaution until service is stable again.
We have not been instructed to issue an official boil water notice at this time; however, we will be performing water quality testing out of an abundance of caution once power is restored and the system repressurizes.

• If any system’s test results come back unfavorable, that community will immediately receive a text and email notification with the results and instructions.

• If an official boil water notice becomes necessary for your subdivision, you will receive a direct notification via text message and email from our office.

We are continuing to monitor all affected systems closely and will send updates as more information becomes available. Thank you for your continued patience and understanding during this weather event.

12/08/2025 - Wind Storm - Northern Lights - Boil Water Notice HAS BEEN LIFTED

12/08/2025 - Wind Storm - Arkose Woods - Boil Water Notice all testing has come back negative as of 12/13/2024. We can not officially lift the boil water notice until we receive approval from the DEC but All results are negative!

12/08/2025 Wind Storm - Alpine View - Boil Water Notice HAS BEEN LIFTED

12/08/2025 Wind Storm - Berry Bluff - Boil Water Notice HAS BEEN LIFTED

12/08/2025 - Wind Storm - Mountain Glory - Boil Water Notice HAS BEEN LIFTED

Welcome, Home Water Customers!

Home Water is a Community Well System for subdivisions supplying good, clean water to each home that we service. Our water systems (Well Pump House’s) are maintained and tested by Anchorage Well & Pump Services.

If you are a Home Water customer and are experiencing a water emergency please contact, Anchorage Well and Pump Services at, 907-243-0740

If you are calling due to a loss of water pressure and there has also been a loss of power in your neighborhood, please be patient while the MEA and/or Chugach Electric crews work to restore power. Once power has been restored AWPS will be onsite to ensure everything is in working order.

note: if there is ever a loss of water pressure in your neighborhood a boil water notice will be in effect immedeately until samples can be taken and tested.

Due to high call volume email is the best way to contact us - homewaterllc@hotmail.com